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See What Our HVAC Customers Have to SayHonest feedback from homeowners who've trusted our team with their heating and cooling.

Customer Reviews for Our HVAC Contractors in Clanton, AL

Written by the people who called us, one service visit at a time.

Reading reviews before you hire an HVAC contractor is a smart move, and at Giles Cooling & Heating, we’d rather you hear about our work from someone who isn’t on the payroll. The reviews on this page come from homeowners in Clanton and the surrounding towns, and many of them mention our technicians by name. That kind of detail gives you a real sense of who might be pulling into your driveway and how they treated the last home they visited.

What Neighbors Write After Our Heating and Cooling Visits

Rating: 5

Josh was super nice! He got the job done quickly and efficiently and answered all of my questions as he did it. Many thanks!!

Rating: 5

We’ve had a great experience with Giles Cooling and Heating! They’re reliable, quick to respond, their technicians are friendly and respectful, and do excellent work. It’s a blessing to have a trustworthy local company we can count on-highly recommend!

Rating: 5

Company responded quickly to service needs. Josh, my service technician, communicated well and thoroughly educated me on the new system. He left no stone unturned and answered all my questions. I highly recommend Josh and the company as a whole. Thanks.

Rating: 5

When our AC unit went out suddenly, we were in a panic!! No idea who to call or trust. That was until we called Giles! They came out told us the issue and gave us honest options. After hearing this we went with a new unit! Giles then had us cooling back off with a very nice Trane ac unit! The install team did a great job and we are so very happy to have such a wonderful hometown AC service to help in times of need!!!

Rating: 5

Ricky took great care of us and got us right real quick even on a holiday weekend during a heatwave. Affordable and fair too. Thank you Giles!

Rating: 5

Clayton was awesome.. Professional and empathetic to our situation. Quickly found the issue and fixed the ac in minutes and the price was very reasonable. Highly recommend Giles.

Rating: 5

Great service and very professional. They came out quickly, explained everything clearly, and got our AC working again. Fair pricing and great communication. We really appreciated how fast they responded, especially on a holiday weekend. Highly recommend!

Rating: 5

We would highly recommend Giles to anyone who needs an honest and friendly A/C company. The two technicians who came out were knowledgeable, respectful and friendly. I believe one of the technicians was Cole. Great job!

Rating: 5

When I explained my a/c situation a technician was dispatched that same afternoon. He called to let me know he was on his way, was kind, knowledgeable and did an amazing job! He got my a/c fixed that same visit and at a very reasonable price!!

The Habits Behind Our HVAC Reviews

Every review started with an ordinary service call, and we work to make each one worth writing about. That comes down to a few habits our technicians bring to every home:

  • Arriving in a stocked truck so most repairs can be finished in one trip
  • Explaining the problem and the price before any work begins
  • Recommending a repair when a repair is enough, and a replacement only when it makes sense
  • Treating each home the way we’d want our own treated

Those habits haven’t changed since 1984, and neither has the family behind the business. A review is only as useful as the next visit it predicts, so we treat every new appointment as the one that has to live up to everything written above.

Add Your Voice to Our Heating and Cooling Reviews

If you’ve already worked with our team, we’d love to hear how it went. A few honest words about your technician and your visit help other homeowners in your area decide who to call, and they tell us what’s working so we can keep doing it.

Haven’t worked with us yet? Reach out online or by phone to schedule a repair, a new installation, or a seasonal tune-up, and our team will get a Trane-certified technician on the calendar. After the visit, you’ll know firsthand what your neighbors have been writing about.